Will you be the next German customer service agent in Amsterdam en Enschede

Would you like to gain customer experience at one of the most well-known beauty brands? Apply for German customer service agent at Rituals!

What are you going to do:

As a German customer service agent at Rituals you will be responsible for all incoming questions and calls especially via email and telephone, but sometimes also on Social Media. With enthusiasm you will describe the scent of the Ritual of Sakura product line or explain how to create your very own personalized shampoo. Your English must be good as well. 

Whoever the customer is, as a German customer service agent at Rituals you give the customers that relaxed cosmetic feeling. You are someone who is eager to give the right answers with a lot of personal attention. After all, helping customer is your own favorite ritual!

Before you start, you will attempt a writing test which will take you about 60 minutes.

For this position it is important that you are available from Monday to Sunday from 9 a.m. to 9 p.m. Every four weeks they will make a schedule where you will be scheduled on a different shifts every week. They can be from 09:00 – 17:30 or 12:30 – 21:00, but with your flexibility that's no problem at all!

Also good to know: in this position you will be working from home. This could change in the future. In that case you will be working in Amsterdam or Enschede.

What we offer:

  • Working as a German customer service agent at Rituals;
  • A salary of €12,20 gross per hour;
  • A challenging job;
  • Lots of international contacts;
  • The chance to build up your cv.

What we ask:

  • At least finished mbo level 4
  • You are available for at least 24 hours a week;
  • You have passion for cosmetic;
  • You speak German fluently.


Apply immediately and we will call you asap!

Extra information

The first starting date will be in week 39, in the week of September 27.

Education Level
MBO, HBO, Universiteit
Amsterdam, Enschede
Working hours per week
24 - 40
Type of Contract
Fulltime (startersfunctie), Parttime (overdag)
Salary indication
€12,00 per uur
Responsible for
Handling questions of customers with enthusiasm
Published at

Amsterdam | Enschede | Callcenter / Customer Service | Callcenter medewerker | Klantenservice medewerker | Fulltime (startersfunctie) | Parttime (overdag) | MBO | HBO | Universiteit

Apply directly
Raphaela Kreymborg


Raphaela Kreymborg, bereikbaar op tel. +31 850 689 288 of +31 683 142 292

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