Helaas, deze vacature is niet actief.

Topjob

Remote Support Agent in Hoofddorp

Do you want to work for a Top Employer in Health Care and combine your multi-lingual skills with a background in clinical lab? At Abbott we give you an unique opportunity to work as a Service Agent where you will provide technical remote support to our customers all over the world! Read on for this challenging job in an international environment with great career opportunities!

1 - 32 uur per week
€37.100 Per jaar

What are you going to do:

Remote Support Agent
Hoofddorp, parttime

The function of Service Agents in short
In this function you will work in a nice team of ambitious colleagues within the Remote Services and Support Team. You will provide technical remote support for our products/machines to our customers in (hospital) laboratories within the EMEA region. After an intensive training that Abbott offers you, you are able to help clients with the support of several products/machines. On a daily basis you are improving your knowledge and skills due to the complex issues you are solving.

Core responsibilities

  • act as a liaison between our clients and the ADD teams in the countries you support
  • assist clients in troubleshooting and resolving complex issues with customized
  • implementations through phone
  • escalate issues as necessary to in-country technical service teams
  • applying clinical laboratory and technical knowledge and ensuring ongoing customer satisfaction

What we offer:

  • as Top Employer, we offer excellent compensation and benefits including shift allowance
  • Abbott also offers development fund, sports fund and other flexible benefits
  • of course you we will work in a great team within an international environment
  • growth possibilities within the company, Abbott strives to offer long life employment

What we ask:

  • You have a study background in Clinical Laboratory, Life Sciences, Biology or Human Biochemistry
  • You have at least one year
  • you are multi-lingual (fluent in English plus additional French/ Spanish/Italian/Portuguese/German)
  • you have clinical lab experience or a study background in Clinical Laboratory, Life Sciences, Biology or Human Biochemistry
  • you are available during evening, night and/or weekend shifts

As a person you are able to act as a liaison with strong problem solving and customer service skills. When you describe yourself you can say you are eager to learn and able to dive deep into a new product and learn it inside out.

Apply

Extra information

Status
Inactief
Education Level
HBO, Universiteit
Location
Hoofddorp
Working hours per week
1 - 32
Type of Contract
Parttime (overdag), Avondwerk, Weekendwerk
Salary indication
€37.100 Per jaar
Responsible for
Provide technical remote support to our customers all over the world

Topjob | Hoofddorp | Callcenter / Customer Service | Chemisch / Farmaceutisch | Klantenservice medewerker | Helpdesk medewerker | Parttime (overdag) | Avondwerk | Weekendwerk | HBO | Universiteit

We heten wel YoungCapital, maar iedereen is even welkom. Ook als je al wat meer ervaring hebt. Meer weten? Check onze FAQ.