Beschrijving
Customer Service– Minimum Requirement:
• Intermediate English level (B2)
• Fluent Hebrew speaker
• Excellent knowledge of MS Office Applications;
• Minimum 12th grade of educational background;
• Available to work between Monday and Sunday, between 07h (a.m.) to 10h (p.m.);
• Possibility to work night-shifts as well, if preferable for the applicant;
• Capacity to work within targets;
• Teamwork orientation; Strong communication skills and arguing;
• Flexibility, availability and dynamism;
• Ability to portray professionalism and work well in a team environment.
Main Duties and Responsibilities:
• Answering calls and responding to emails
• Owning the customer query and ensuring a timely resolution and response
• Ensuring customer contact is logged and updated as appropriate (training provided)
• Providing troubleshooting and general support for the customer
• Identifying issues for escalation and routing accordingly
• Engagement with second line support teams
• May interact with other departments to ensure resolution of customer query
Our Offer:
• Renewable employment contract, possibility to become permanent;
• Refund of your initial flight (after 9 months with our company);
• Training from two to four weeks
• A very dynamic environment of work
• The company provide you a room for all the time of the contract
• Excellent opportunity in a leading multinational company, with many international people;
• Long-term career opportunities and job security;
• Free kite surfing lessons, mountain hiking;
• Salary between 850€ and 950€ gross / Month
Are you interested in this job? Please use the "solliciteer direct" button. We will contact you within several days!
Extra informatie
- Status
- Inactief
- Opleidingsniveaus
- MBO, HBO, Universiteit
- Plaats
- Landelijk (dus ook bij jou in de buurt)
- Dienstverbanden
- Fulltime (startersfunctie), Parttime (overdag), Avondwerk, Weekendwerk, Tijdelijke fulltime baan
Landelijk | Callcenter / Customer Service | Fulltime (startersfunctie) | Parttime (overdag) | Avondwerk | Weekendwerk | Tijdelijke fulltime baan | MBO | HBO | Universiteit
