Customer Advisors (fluent English) required for easyJet in Lisbon, Portugal

Beschrijving

Webhelp is the fastest growing international operator in Customer Relationship Management. Coached by a team leader, the customer advisor will respond to customer requests in a simple and practical way, putting themselves in the customers' shoes, and stay calm to ensure their satisfaction through a unique customer experience. He/She has to meet the productivity standards as well as the quality standards that are defined between Webhelp and the instructing customer. This management can be conducted through several channels e.g. phone, e-mails, letters. Within this role you will be working on behalf of easyJet!

At YoungCapital, we are aware that work experience abroad is exciting but also a difficult step. Therefore we want to ensure that you are provided with as much information as possible before your departure!

Accommodation 

Webhelp will provide you with accommodation for the duration of the first month

Contract 

After accepting a 6 month contract, you will start with a 3 to 6 weeks on the job training. 

Living in Lisbon, the city and culture 

Alongside work you have plenty of free time to socialise with your colleagues and discover the city. Lisbon is a beautiful city filled with culture and excitement!

Salary 

Competitive salary and the chance to receive monthly bonuses (up to €80). Webhelp will also provide €6 per day for lunch

What we offer:   

• Accommodation for the first month 
  
• Flights are paid for by the company 
  
• You will receive a welcome bonus of €100 after the first month of training and a bonus of €300 if you are still there in Feb-2016
  
• A team of colleagues at work that will quickly make you feel at home in your new environment 
  
• Constant support and training that will give you the opportunity to develop your skills and evolve within the organisation 
  
• Lunch which will be reimbursed to you at the end of each month 
  

What we ask from you:

• Fluent English 
  
• Previous call centre experience or client service 
  
• Excellent communication skills 
  
• Passionate about customer service 
  
• Attention to detail 
  
• Enjoy a challenge 
  

Ready to take up the challenge? Join our team and show off your talent!

If you have any queries, please send an email to S.Snijders@youngcapital.nl or call 023-8000097

Extra informatie

Status

Inactief

Opleidingsniveaus

MBO, HBO, Universiteit

Plaats

Landelijk (dus ook bij jou in de buurt)

Dienstverbanden

Fulltime (startersfunctie), Tijdelijke fulltime baan