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Plauti B.V. is looking for a Software Support Engineer in Arnhem

Do you like to help our international customers to get the most out of our Software? Then we need you. You will answer incoming emails and phone calls as soon as possible, giving the customer the best possible answer. No defined scripts in place, it's up to you to find the best answer to the customers problem!

Wat ga je doen?

Your job is to monitor all incoming customer queries and answer or forward them to the right person. Because we have a lot of international clients, you are willing to work outside of traditional office hours if necessary. Also, you are responsible for maintaining our knowledge base, keeping the existing documentation up to date and creating new articles regularly.

To best serve our clients, our support team is available to answer all customer queries. This can vary from a simple question in the installation process to advising how to solve a complex data issue in Salesforce. Our support team is also responsible for creating and maintaining the articles and videos in our knowledge base.

Wat wij bieden

  • Freedom in when and where you work
  • International company to learn and develop your skills
  • Company Lunch & Fully stocked refrigerator
  • Competitive Salary
  • Stay and grow with the us

Wat wij vragen:

  • Minimaal hbo-werk- en -denkniveau;
  • Fluent in English
  • Affinity with software and IT
  • Can work with VLOOKUP in excel


Are you the one we are looking for? Do not hesitate and send us your resume and cover letter. If you fit our profile you will be invited to get to know each other; an assessment could be a part of this.

Extra informatie

Werkuren per week
8 - 40
Fulltime (startersfunctie), Parttime (overdag)
Tussen €11,00 en €15,00 per uur
Verantwoordelijk voor
Helping our customers to get the most out of our software.

Topjob | Arnhem | ICT / IT / Programmeur | Callcenter / Customer Service | Klantenservice medewerker | Helpdesk medewerker | Systeembeheerder | Fulltime (startersfunctie) | Parttime (overdag) | MBO | HBO

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